As the owner of Vacuum-Direct, my view of the Dyson Vacuum line comes from nearly 6 years of experience using and cleaning with a Dyson, showroom use, operating nearly every Dyson vacuum model made, along with customer discussion and feedback. Running a family owned business, I find customer satisfaction the primary drive for the products we sell.
My first experience with a Dyson was a DC07 vacuum that arrived at our shop (see our walk-in customer check-out area shown in photo above) after it fell out the back of a pick-up. The vacuum sustained very minimal damage considering the impact and circumstances. We quickly determined which parts were needed and contacted Dyson. We received the parts quickly, with no charge. Upon servicing the vacuum we recognized how well it was built and the quality of the parts. Once the repair was complete, we tested in our showroom and immediately fell in love with the Dyson’s ability to clean. I will never forget watching the amount of dirt and debris collecting in the vacuum’s clear bin in a very short time. Soon after, we became a Dyson Dealer, and have never looked back.
From the age of 20, I typically bought a $125.00 vacuum that would last a year or two, then buy another, repeating the process. It always seemed that some cheap plastic part would break, or the unit would simply lose suction. Worse, these cheap vacuums would kick-out dust everywhere. Therefore, I appreciate the fact that the Dyson we use at home is nearly 5 years old and still looks and operates like new. I will never miss the days of the smelly, dusty vacuums that end up being nothing but landfill in two years or less. For this reason, I do consider the Dyson a “Green” product.
Many customers ask; “which is your favorite model”. This brings up the point that we use a DC14 Animal at home. However, this is not to say that the DC14 vacuum is our favorite Dyson, we simply have no reason to move into a new Dyson model. We use a Dyson DC28 in our showroom for regular cleaning. I do favor the DC28 over the DC14 vacuum. From experience, the DC28 handles a wider range of floor types and offers a switch to turn off the brush bar within a finger reach. Dyson equipped the DC28 with two motors, one for suction and one for the brush bar. This allows the vacuum suction to be constant. It is also equipped with Dyson's new Airmuscle Technology that reduces suction loss and ensures the brushroll deep cleans carpet fibers.
Beyond the DC14 & DC28 models, Dyson offers several other canister and upright vacuum models with updates and improvements over an already great design. You may notice that the higher the model number, the newer the model. Presently, the DC28 is the newest Dyson model. The first mass marketed Dyson vacuum in the USA was the DC07 Upright, then followed by the DC14 Upright, DC15 Ball Upright, DC16 Handheld, DC17 Upright, DC18 Slim Upright, DC21 Canister vacuum, DC22 Turbine Head & Motorhead Canisters with Dyson's new Digital Motor Technolgy, DC23 Turbinehead & Motorhead Canisters, DC24 Lightweight upright, DC25 Ball Upright, and then the DC28 upright vacuum with Airmuscle Technology.
Out of the current Dyson vacuum line-up, I favor the Dyson DC25 vacuum for overall design and performance and Ball Technology. However, the DC28 model truly ties as a favorite with superior Airmuscle cleaning technology, but does not offer the Dyson Ball Technology. The DC25 is a few pounds lighter than previous models, slightly smaller, but still offers full size clean width and power. The fully motorized brush bar works well across all carpet types, and the on/off switch allows the user to turn off the brush roll on hard floor surfaces. The vacuum also uses Dyson’s ball design, with parking improvements over the DC15, and reduction in the size of the ball. The DC25 is a happy medium that seems to be a great hit among users. We have had nothing but positive feedback on this vacuum.
If it helps, I have included a brief summary below of each vacuum in the Dyson vacuum model line:
Dyson DC07 Upright Vacuum (no longer available / phased-out): Dyson’s first vacuum introduced into the
US market. Great basic model and quite a performer for basic floor cleaning needs. This vacuum is being phased out by Dyson, but still sells with a 5 year warranty.
Dyson DC14 Upright Vacuum (available in All Floors models only): This vacuum has several upgrades over the DC07; including an improved handle design that pulls out quickly to telescope. The cyclone head was also redesigned for more efficient operation. There are also several other small improvements too numerous to mention.
Dyson DC15 Upright Vacuum (limited availability): The first Dyson vacuum with the ball design. This vacuum differs entirely from the DC14 and DC07, with exception of the cyclone technology. This model uses two motors, versus one in the DC07 and DC14. One large motor creates suction, while one smaller motor powers the brush bar. We feel the DC15 offers better performance across a wider range of floor types than any other Dyson vacuum, except the DC25.
Dyson DC16 Handheld (available in Animal model only): I must say we use this in our home nearly everyday. With a 2 year old, 1 dog, and 1 cat, we have multiple needs everyday. Seriously – until you have one, you do not realize how needed it really is. The unit runs for approx. 4 to 5 minutes continuously on a single charge. However, I find you can actually clean for 10 minutes from room to room, as you do not need it powered on the whole time. Great for picking-up bugs, pet hair, spilt cereal, crumbs dirt …. and so on.
Dyson DC17 Upright Vacuum (available in All Floor model only): This vacuum goes back to a two rear wheel design (no ball). The DC17 vacuum performs well on short cut loops, short piles, and berber carpets. You may wish to consider the DC15 or DC25 if you have deep or shag carpets. Also, the vacuum bed on the DC17 sits fairly close to the floor, which is great for suction, but you may find it difficult to pick-up large debris (like large bagel crumbs) from hard floor surfaces.
Dyson DC18 Upright Vacuum (no longer available / phased-out): Presently, this model is a great buy, but is being phased out by Dyson. This is a good overall performer on nearly any floor type, but has slightly less suction ability the larger models, such as the DC15, DC17, & DC25. However, when compared to most big box store vacuums, it clearly outperforms and out cleans hands-down. The unit also sells with a full 5 year Dyson warranty (like all Dyson Upright & canister vacuums).
Dyson DC21 Canister Vacuum (no longer available // phased-out): If you prefer a canister with Dyson’s patented power and cyclonic cleaning ability, you can’t go wrong. The power brush head is easy to move from area to area and a bonus for stair cleaning. With Dyson’s 5 year warranty, it’s hard to beat.
Dyson DC22 Motorhead: The DC22 models are the first to include Dyson’s new brushless motor technology. The motor is smaller and more efficient. Therefore, the DC22 models are smaller and lighter than the DC23. The DC22 models also offer 10 more Airwatts of suction power over the DC23 models. The Motorhead model is equipped with a motor driven brushbar and additional hard floor tool not found in the Turbinehead version. To summarize: The DC22’s are smaller, lighter, and more powerful!
Dyson DC22 Turbinehead: Same new brushless motor technology as found in the DC22 Motorhead. However, the Turbinehead does not offer the bare floor tool or motorized brushbar. The brushbar is driven by the airflow from the vacuum. Therefore, the Turbinehead is best suited for hard floor surfaces, low cut or tight knap berber carpets. The DC22 does offer 10 additional Airwatts of power over the DC23 models, along with being smaller and lighter.
Dyson DC23 Motorhead: This is the replacement for the DC21 model and was introduced to the
US market before the DC22. Full size canister with motor driven brushbar. If you are looking for a full size canister with ultimate suction and deep carpet cleaning, this is the one for you. FYI: It also includes a hard floor tool not found in the DC23 Turbinehead.
Dyson DC23 Turbinehead: The Turbinehead was released along with the DC23 Motorhead. The main difference between the two vacuums; The Turbinehead does not have a motor driven brushbar, it is driven by the vacuum airflow. Therefore, the Turbinehead is better suited for hard floor surfaces and low cut or tight loop berber carpets.
Dyson DC24 Upright Vacuum: Small, agile, lightweight, and made to fill niche cleaning. If you require a vacuum for a cottage, small apartment, RV, motor home, or other small areas, it’s a cleaning mighty mouse.
Dyson DC25 Upright Vacuum: I must say this is presently my overall favorite Dyson model. Dyson engineers have taken the best of every model and formed a nearly perfect vacuum model. Smaller, lighter, yet just as powerful as the largest Dyson model. Offering overall great cleaning ability on all floor types, this vacuum can fit nearly every floor cleaning need.
Dyson DC28 Upright Vacuum: Your first question may be; what is the “Airmuscle Technology” used in the DC28? In simple terms, the technology helps keep optimal pressure between floor and vacuum head to prevent suctions loss. This is accomplished with a pneumatic actuator that works off pressure from the vacuum motor on medium and deep pile carpet settings. The technology also includes a cam system that allows for the brushbar bristles to sweep deep into the carpet to ensure a thorough cleaning.
Although the DC28 model does not include Ball technology, is does offer a new technology that ensures truly deep carpet cleaning. When compared to the DC25, we can assure that customers will be please with cleaning power of both models.
We would be happy to answer any questions if you call our toll free number. Many opinions have been formed by customer feedback and personal use. We hope you find our Dyson vacuum review helpful.