ATTENTION ALL CUSTOMERS:

Due to the executive order effective March 24, 2020 in the state of Michigan, it has been mandated that all non-essential businesses undergo closure until April 13th, 2020.

Please be aware that all orders will not be shipped until on or after that date.
We apologize for any inconvenience caused and appreciate your business. Thank you.

Miele Vacuum 60 Day Risk Free Trial

Miele Vacuum 60 Day Risk Free Trial

VacuumDirect.com is pleased to offer Miele customers a free, 60 day in-home trial on any Miele vacuum purchase.

The process is simple, browse our site and choose the best Miele for your cleaning needs. When choosing your Miele vacuum, in the "Choose Order Options" select "Yes! I would like to try the Miele risk free for 60 days (ships UPS ground)" . That’s it! Once you receive your Miele vacuum cleaner, you have a full 60 days to try it out. If you are not 100% satisfied with your Miele vacuum cleaner purchase you can return it to us for a full refund. We will pay the return shipping costs!

What are you waiting for? The perfect opportunity for trying a Miele vacuum is here and with our money back guarantee, you have nothing to lose.

In Home Trial Details: If not satisfied within the first 60 days, please call 1-866-927-4327 for return assistance. We will note your account and provide you with UPS return assistance at that time. Return assistance business hours are from 9am-5pm ET. It is important to keep the original box and packing materials. All returns must be shipped in original packaging to protect the product. A refund will be issued following the inspection of the returned product. Please ensure all original accessories and manuals are included with the return. Feel free to use the vacuum as normal for a full 60 days, however, damaged or abused product may be refused refund or only issued partial credit. Normal use or normal “wear and tear” is fully expected and will be issued a full refund. Please note that this offer is limited to one trial per household. Additionally, bags or accessories purchased do not qualify for the free trial; a restocking fee may apply on bags or other Miele accessories if returned.

Trial Details:

  • One trial per household
  • 60 days from the date of delivery
  • If not satisfied, call 1-866-927-4327 to obtain the necessary information for facilitating the return
  • You must keep original box and packing materials
  • The vacuum must be returned in the original box and packing materials
  • You must return all original accessories and manuals with the vacuum
  • Use the vacuum, but damaged or abused vacuums may be refused a full refund
  • Additional bags & accessories are not included in the trial, these items may incur a restocking fee

VacuumDirect.com is family owned and operated. We hope you will offer us the opportunity to introduce the benefits of Miele brand products in your home. Our 60 day trial offer reinforces our confidence in Miele vacuums and performance. Cleaner air, cleaner home, and a vacuum that will last your family for many years.

**We apologize to our friends in Alaska and Hawaii, due to shipping costs, our offer must exclude your states.

Note: Please see our “Orders & Returns” policy page for terms and conditions as they apply to Miele vacuums ordered outside of the Miele 60 day Trial.

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Miele 60 Day Trial